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How to Deal with Dissatisfied Customers

Posted on Mar 08 2017

It’s never easy to handle complaints, but sadly, they’re an inevitable part of life in the service industry. If you work in a restaurant, no matter your position, your job is to solve problems. It is important to do it well because how...

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Why Getting Involved in Your Community is Good for Business

Posted on Feb 27 2017

Every business owner knows that marketing and advertising costs money and money is a valuable resource. If you can’t afford to pay for good publicity, you might consider the benefits of offering your time to your community.

Getting inv...

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Qualities that Make a Great Manager, According to Staff

Posted on Feb 23 2017

Restaurant managers are one-of-a-kind. They operate in fast-paced environments with high demands and low return, often acting as the point of contact when things go wrong. They often work over 40 hours a week, and on top of general restaurant oper...

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6 Trends Shaping the Restaurant Industry

Posted on Feb 15 2017

The future is unpredictable, but by staying current with industry trends, your restaurant can engage the right customers and make informed business decisions. Here are some trends we’re seeing that, if utilized properly, will bring growth in...

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5 Qualities Restaurants Look For in Employees

Posted on Feb 14 2017

1.    A positive "can-do" attitude and an insatiable eagerness to learn is first and foremost. While skills can be taught, attitudes cannot. Many employers are happy to train new hires, but arrogance and p...

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